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Orbi WiFi 7 RBE973
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NETGEAR ex7000 internet dies randomly anywhere connected by extender

Jambadger
Aspirant

NETGEAR ex7000 internet dies randomly anywhere connected by extender

I’ll be on my pc and the internet randomly dies - any reasons why?
Model: EX7000|AC1900 WiFi Range Extender
Message 1 of 4
DexterJB
NETGEAR Moderator

Re: NETGEAR ex7000 internet dies randomly anywhere connected by extender

Hi @Jambadger,

 

Welcome to the community!

 

1. What is the firmware version of the extender?

2. Does the issue persist with your other devices?

3. Is the extender setup in extender mode or access point mode?

4. Have you tried resetting the extender?

 

Regards,

 

Dexter

Community Team

Message 2 of 4
Jambadger
Aspirant

Re: NETGEAR ex7000 internet dies randomly anywhere connected by extender

1.Not sure
2. No just my pc
3. Extender mode
4. Many a time
Message 3 of 4
schumaku
Guru

Re: NETGEAR ex7000 internet dies randomly anywhere connected by extender

Especially the "latest" 1.0.1.78 firmware (which does inherit major changes like "mesh" functionality) appears to be cumbersome. Certain wireless devices (many macOS and iOS, but some Windows and other OS clients) either don't associate at all, or randomly fail to communicate. The only resolution for now is to revert to an earlier firmware available on EX7000 Downloads -> Previous versions. In case you had done config changes, or experience issues after rolling back to 1.0.0.66, you might consider a factory reset and reconfigure it from scratch.

Message 4 of 4
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