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Forum Discussion
Rugae
Apr 26, 2020Aspirant
Need help connecting to 5GHz on the EX7500 Wifi Extender
Hello, I have a problem connecting to the 5 GHz with the EX7500 Wifi Extender. On mywifiext, it indicates that the extender is connected to my router. My router is Netgear RAX40. However, under 5 GH...
plemans
May 06, 2020Guru - Experienced User
I have a feeling that either you're to far away from the router, to much stuff in the way, or the router isn't dual band.
Reason why is the 2.4ghz is running for the backhaul when it should be using on of the 5ghz channels. It only defaults back to that if there's an issue connecting back to the routers 5ghz.
And the connection back is only the 173mbps for the 2.4ghz. So its not even connected at full speed there.
2.4ghz can penetrate objects better and can broadcast further so if its not at full speed, the 5ghz definietly wouldn't be.
Rugae
May 06, 2020Aspirant
Also, the router is Netgear RAX40 and definitely is dual band because I can connect to both 2.4Ghz and 5GHz network even without the extender.