NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Net gear tech service wanted $110 to renew some security feature in my 3110 Wi-Fi extender
So you factory reset the extender, then without hitting WPS, you connected the laptop to the netgear's wireless?
And it showed the netgear_ext address?
And then from there try 192.168.1.250
When I type in “NYTimes.com”, I am redirected to “mywifiext (dot) net” The screen shows “NETGEAR”<br>The body reads “You are not connected to your extender’s WiFi network.”<br>It has tabs and when I a click on “HOME”, “BUSINESS” or “SUPPORT”, I wind up on the Netgear site. My EX3110 extender is not plugged in. I “forgot” it on my Wi-Fi connection page. Have you heard of this happening?
Your extender isn't plugged in? You mean to the wall?
Did you set it up using the push button WPS option?
If so, factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk
- During the process, I reset the extender several times including just now. I unplugged the extender from the outlet and left it unplugged. I went into my Network and Internet settings and forgot the Netgear network. Still not fixed.
I reset just now and tried to reconnect without using the “connect automatically”. It doesn’t connect. When I went back to my AT&T network, I couldn’t get onto the Netgear website to download anything.- To clarify, I tried to connect with the Netgear extender without using the “connect automatically”. Instead of taking the to Netgear to go through the connection process, it simply said “the site cannot be reached” I tried to go the the extender connection process using my wife’s backup PC laptop with the same results . That means even if I switched to her laptop, I wouldn’t be able to do my work (I’m coauthor of a textbook on media law).
So you factory reset the extender, then without hitting WPS, you connected the laptop to the netgear's wireless?
And it showed the netgear_ext address?
And then from there try 192.168.1.250