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Orbi WiFi 7 RBE973
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Re: Netgear N300 connection timeout

mufcboy234
Aspirant

Netgear N300 connection timeout

I've had this for a while now it's been really good but recently while trying to play games online on the PS4 the connection is good but in game the ping is 15-25 but it rises to 200-400 then lowers then rises again it's never happened before I've moved it around reset it but it still happens.
Model: EX2700|N300 WiFi Range Extender
Message 1 of 4

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StephenB
Guru

Re: Netgear N300 connection timeout


@mufcboy234 wrote:
It rises.

Then the next troubleshooting step is to sort out whether this is internet congestion or an issue with the WiFi/extender throughput.  The steps above should help sort this out.

 

Another option is to upgrade to a higher-performing extender.  That won't help if the issue isn't with the WiFi/Extender throughput.

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StephenB
Guru

Re: Netgear N300 connection timeout

Is the connection actually timing out, or are you just seeing a rise in ping times?

 

A rise in ping time has two basic causes:

  • the ping packet is getting dropped by the extender or the router WiFi, and needs to be re-sent.
  • there is congestion on the network path (not necessarily wifi).

The next time it rises, maybe try pinging from a machine that is connected by ethernet to the router.  There is a tool called pingplotter that could be useful (it is quite expensive, but you could just use it during the trial period).

Message 2 of 4
mufcboy234
Aspirant

Re: Netgear N300 connection timeout

It rises.
Message 3 of 4
StephenB
Guru

Re: Netgear N300 connection timeout


@mufcboy234 wrote:
It rises.

Then the next troubleshooting step is to sort out whether this is internet congestion or an issue with the WiFi/extender throughput.  The steps above should help sort this out.

 

Another option is to upgrade to a higher-performing extender.  That won't help if the issue isn't with the WiFi/Extender throughput.

Message 4 of 4
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