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Netgear Nighthawk EAX80 Bricked after latest firmware update

Asrah
Tutor

Netgear Nighthawk EAX80 Bricked after latest firmware update

I have Netgear Nighthawk EAX80 (AX6000 Nighthawk Mesh Extender) and tried to install the latest firmware update V1.0.1.68_1.0.1 using the Nighthawk App. The Extender now is not functioning with the start light continously blinking white.

 

I have tried to restart / factory resets few times without any success, has anyone had the same poblem and managed to resolve the issue. Any help appreciated.

 

Thanks

Message 1 of 6
plemans
Guru

Re: Netgear Nighthawk EAX80 Bricked after latest firmware update

You can try recoving it with tftp or nmrpflash.  

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

 

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

 

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

 

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

Current Setup: CM2000-> SXK30-> GS716v2-> RAXE500->
Message 2 of 6
Asrah
Tutor

Re: Netgear Nighthawk EAX80 Bricked after latest firmware update

Hi @plemans 

 

Thanks for your response, I had tried recovering via tftp as suggested using the video link but the wireless extender does not seem to read the file and therefore upload, not sure if the extender needs to be in access point mode, however as I cannot adjust any settings on the extender I cannot put it in access point mode..

 

I also tried using the cmd function, again here I get the message that it cannot read the local file.

 

Grateful for any alternative solution.

 

Thanks

 

Asrah

 

Message 3 of 6
plemans
Guru

Re: Netgear Nighthawk EAX80 Bricked after latest firmware update

the extender doesn't upload the file, the tftp/nmrpflash forces it to it. 

did you extract the zip file prior to trying the upload? 

how old is the EAX80? Is it still within warranty?

Current Setup: CM2000-> SXK30-> GS716v2-> RAXE500->
Message 4 of 6
Asrah
Tutor

Re: Netgear Nighthawk EAX80 Bricked after latest firmware update

@plemans 

 

Thanks for your response, I got in touch with Netgear Technical Support who agreed after going through some routine tests, factory resets, ipings ( to see if LAN ports were receiving signal) that the unit was defective and have agreed to send me a replacement unit as I am still thankfully covered by Hardware Warranty.

 

Thanks so much for your help.

 

Asrah

Message 5 of 6
plemans
Guru

Re: Netgear Nighthawk EAX80 Bricked after latest firmware update

Glad you are getting it replaced. 

Good luck!

Current Setup: CM2000-> SXK30-> GS716v2-> RAXE500->
Message 6 of 6
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