Netgear Nighthawk EX7000 connection issues

[Trippy86]

Hi

ive had the EX7000 for about a month and have had a few issues with devices connection 

Firstly i have two nas drives connected directly to the EX7000, a WDmirror and a WDmycloud. If my laptop is connected to the EX7000 wifi i cannot access the hard drives on the mapped drives in windows explorer (im on windows 10). If i connect to the main virign media router downstairs i can access the fine and i cannot understand why?

Secondly when trying to connect to the EX7000 wifi 2G or 5G it can take an age to connect even when im right next to it, i can connect to the router downstairs almost instantly.

Does anyone have any ideas why this could be and know of any way i can resolve these issues?

Thanks a lot for your help

Trippy

[Trippy86]

Can anyone help? i would love to get it solved asap

thanks so much

[DarrenM]

Hello trippy86 

are you using the latest firmware on the ex7000?

DarrenM

[Trippy86]

hi yes its the latest

• Hardware Version: EX7000
• Firmware Version: V1.0.0.50_1.0.102

Connection to Existing Network (2.4GHz)

• Signal Strength: 130 Mbps
• Name (SSID): VM******-2G
• Connection Status: Connected

Connection to Existing Network (5GHz)

• Signal Strength: 450 Mbps
• Name (SSID): VM******-5G
• Connection Status: Connected

Extender WiFi Status (2.4GHz)

• Name (SSID): VM******-2G_2GEXT
• Region: Europe
• Channel: Auto (11)
• Wireless mode: Up to 600 Mbps
• Wireless AP: On
• Broadcast Name: On
• Wi-Fi Protected Setup: Configured

Extender WiFi Status (5GHz)

• Name (SSID): VM******-5G_5GEXT
• Region: Europe
• Channel: 36 + 40 + 44(P) + 48
• Wireless mode: Up to 1300 Mbps
• Wireless AP: On
• Broadcast Name: On
• Wi-Fi Protected Setup: Configured

[Trippy86]

any other ideas?