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Re: Netgear ex6100v2 - says i have more than one wifi extender on the network

88F1
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Netgear ex6100v2 - says i have more than one wifi extender on the network

Hello,

I logged into mywifi.net earlier today and was successful. When i logged in it said there was new firmware so i hit the button to update it. The device did it's thing and updated but when i reconnected and tried to log back into mywifi.net i'm unable to log in. It doesn't come up with an error but i get a message saying: 

 

You have more than one WiFi Range Extender in the network. Please select the extender that you want to login.

 

There is a box underneath the sentance which has the following:

 

# IP Address MAC Address Device Name

 

however no devices are listed and i can't select anything it's just a blank white page.

 

i only have one extender which is the EX6100v2 so not sure why it says i have more than one wifi range extender.

 

i have connection to the internet and can browse but for some reason can't access mywifi.net anymore after the firmware update. I have confirmed that i am connected to the wifi extender.

 

I've tried the following but with no success:

1. reboot

2. tried logging in using the IP address of the extender - no success

3. turned of the extender and turned it back on - tried to access mywifi.net no success

4. cleared browsing history and cache - no success

 

Thanks for your help in advance

 

Model: EX6100|AC750 Dual Band WiFi Range Extender
Message 1 of 2
plemans
Guru

Re: Netgear ex6100v2 - says i have more than one wifi extender on the network

Have you tried factory resetting the extender and reinstalling it? 

That's the first thing I try after a firmware update and issues. 

Simply push and hold reset for 7-15 seconds while its powered on. 

the follow the install guide. 

Message 2 of 2
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