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Re: Netgear website

sckatl
Aspirant

Netgear website

Open Case # 41345526

 

on NETGEAR website and trying to get to live chat.  At the bottom of the support page I get “complimentary support expired 2019-07-27”. Today’s date is 2019-06-09.  The page does not offer the option to click for live chat,

 

how can can I get to live chat?

Message 1 of 4
schumaku
Guru

Re: Netgear website

Problems with the wrong support expiration date continues @Christian_R  

Message 2 of 4
Christian_R
NETGEAR Employee Retired

Re: Netgear website

Hello sckati, 

 

I'd like to assist with support reaching out to you. Please send me a message with your contact info and I'll have support reach out to you as soon as possible. 


~Christian 

Message 3 of 4
sckatl
Aspirant

Re: Netgear website

The trouble and time spent trying to find "live chat" and the 2 horrible experiences on "live support"  was enough for me.  I returned the hardware.  Going to another brand.  Hopefully the experience will be less of a hassle.  

Message 4 of 4
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