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Forum Discussion

JavierM001's avatar
JavierM001
Aspirant
Apr 09, 2023

Nighthawk App not detecting

Hi,

  I just got a Nighthawk X4S Tri-Band Mesh Extender ( AC2200 ). I have an iPhone IOS16 with the NightHawk App. I set up the router and can see both Ext WiFi connections. But the app isn't detecting the device. Any suggestions?

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Apr 10, 2023

    If you're using the app, make sure its connected to one of the extenders networks. 

    Otherwise you can simple log into the extender through its ip address using the browser. 

    • JavierM001's avatar
      JavierM001
      Aspirant
      Apr 10, 2023

      Thank you for the reply back. Yes, I'm on the 5GEXT and still got nothing.

      • plemans's avatar
        plemans
        Guru - Experienced User
        Apr 10, 2023

        Might just be how the router is directing traffic. Wouldn't be the first time that caused issues. Try logging into the router and looking at its attached devices page (or equivalent) and find what IP address it assigned to the extender. You can use that to connect to it and manage it versus the app.