Nighthawk X6S EX8000 No Longer Connects To R7800

[ChrisRodwell]

I have a EX8000(1.0.1.186) and R7800 (1.0.2.60) and the EX8000 will now no longer connect to R7800's networks to extend them. It can see the networks and I enter the correct password and it tries to connect and then says unable to connect. There is a good signal where the EX8000 is placed so it is nothing to do with signal strength.

I have factory reset both several times and nothing seems to work.

I have One WifiName on because that's what I want this product to do.

The EX8000 seems to take an age to boot up and I wonder if it has developed a fault.

I'm in the UK, how do you contact UK support? I just seem to end up going around in circles to the US support pages.

[StephenB · Accepted solution]

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@ChrisRodwell wrote:

I'm in the UK, how do you contact UK support? I just seem to end up going around in circles to the US support pages.

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Have you tried the steps here: https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/LED-blinking-Continuously-blinking-W...

[ChrisRodwell]

Oh and I have tried changing the channels as well

[StephenB · Accepted solution]

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@ChrisRodwell wrote:

I'm in the UK, how do you contact UK support? I just seem to end up going around in circles to the US support pages.

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Have you tried the steps here: https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/LED-blinking-Continuously-blinking-W...

[ChrisRodwell]

Cheers I'll try that