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Re: Nighthawk and cable TV

mscarolt
Guide

Nighthawk and cable TV

I recently installed a Nighthawk Mesh WiFi 6 System.  It has improved WiFi throughtout our home, however, the remote for our Spectrum cable box barely works. It is sluggish if it works at all. This started the day the Nighthawk was installed.  I replaced the cable  box and the remote with no improvement.  Everything I read says that the router cannot affect the cable remote to cable box signal.  Either I have another 'bad' cable box and remote, or something is going on.  

 

If I'm on the wrong forum, let me know.  Many thanks.

 

CT in Madison

Message 1 of 10

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mscarolt
Guide

Re: Nighthawk and cable TV

Thank you.  I will try this today.  Very helpful.

 

 

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plemans
Guru

Re: Nighthawk and cable TV

what cable box and remote is it? Tough to tell you much without specifics. 

Message 2 of 10
mscarolt
Guide

Re: Nighthawk and cable TV

It's a standard Spectrum cable box and the remote they issue with it.  What other information would be helpful?  We've had the Spectrum service (cable box and remote) for six years and never had a problem until we installed the Nighthawk - next to it.

 

 

Message 3 of 10
plemans
Guru

Re: Nighthawk and cable TV

A model number for both would help. Spectrum has a lot of models. And even models that look the same but have different internals. 

Message 4 of 10
plemans
Guru

Re: Nighthawk and cable TV

If its potentially an issue with the wifi interfering, you should be able to change what channel the router uses. Try changing what channel the 2.4ghz is on. 

Message 5 of 10
mscarolt
Guide

Re: Nighthawk and cable TV

Thank you!  Any chance you could refer me to instructions on how to do that?  

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plemans
Guru

Re: Nighthawk and cable TV

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mscarolt
Guide

Re: Nighthawk and cable TV

Thank you.  I will try this today.  Very helpful.

 

 

Message 8 of 10
mscarolt
Guide

Re: Nighthawk and cable TV

I did have some difficulty getting onto/into the router site, but after trying three channels, I had success.  You have made my life much easier.  Thank you.

Message 9 of 10
plemans
Guru

Re: Nighthawk and cable TV

Glad to hear it. If its solved, please mark the solution as solved. 

Thanks

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