Nighthawk app states that EX6250 extender not set up but is connected and working

Question

At one point our extender needed to be reconnected to our router.&nbsp; I followed the steps on my computer and extender is connected and working properly.&nbsp; The Nighthawk app states the extender is not set up and wants to go thru the setup steps but the extender does not need to be set up.&nbsp; When I got thru the steps in the app it gets to the connecting to extender step and says the extender is not found and need to connect to NETGEAR_EXT.&nbsp; NETGEAR_EXT does not show in my wifi setting to connect because the extender is already connected to the router. Is there a way to get the app fixed to it recognizes that the extender is connected and working properly?&nbsp; I have uninstalled and reinstalled the app, restarted the wifi and extender routers everything connects and works properly but the app still won't recognize that the extender is connected.

plemans · Answer

are you able to manage it through the browser?&nbsp;
If so, I wouldn't worry to much about the app.&nbsp;

Mel70 · Answer

I have only used the browser for setting up.&nbsp;&nbsp;I have only used the app for managing.&nbsp;How do you manage thru the browser?

plemans · Answer

You can log in through mywifiext . net
or using the extenders IP address. (found in the routers attached devices list)

Forum Discussion

Nighthawk app states that EX6250 extender not set up but is connected and working

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