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Nighthawk extender nessuna connessione con iPad e iPhone

PaoloDaleffe
Aspirant

Nighthawk extender nessuna connessione con iPad e iPhone

Il mio iPhone 12 e l'iPad mi danno l'avviso di 'nessuna connessione' quando mi collego con le reti 2.4G e 5G dell'extender.

Il mio PC Windows invece si connette senza problemi.

Ho già fatto più volte il reset e poi riconfigurato l'extender ma niente da fare.

Il firmware è aggiornato.

Il router è un Alcatel HH71.

Qualcuno mi può aiutare?

Paolo

 

Message 1 of 9

Accepted Solutions
PaoloDaleffe
Aspirant

Re: Nighthawk extender nessuna connessione con iPad e iPhone

Nighthawk extender is now connected with a Technicolor router and it works smoothly.

Don't know why but the probem was surely with Alcatel router.

Many thanks

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Message 9 of 9

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plemans
Guru

Re: Nighthawk extender nessuna connessione con iPad e iPhone

when you're installing, do you use the installation assistant or install using the push-button WPS method?

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 2 of 9
PaoloDaleffe
Aspirant

Re: Nighthawk extender nessuna connessione con iPad e iPhone

I tried both ways.

Message 3 of 9
plemans
Guru

Re: Nighthawk extender nessuna connessione con iPad e iPhone

I haven't seen anyone post about using an extender with that router. 

have you tried setting up the extender with a static ip address in the Alcatel HH71

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 4 of 9
PaoloDaleffe
Aspirant

Re: Nighthawk extender nessuna connessione con iPad e iPhone

I tried with a static IP addrees in the Alcatel but it doesn't work.

For your information when my iPhone and iPad are in 'no connection' status the following IP address is shown:

IP Address: 169.254.7.52

Subnet mask: 255.255.0.0

Router gateway: none

 

While the correct IP address from the Alcatel router should be:

IP Address: 192.168.1.10(X)

Subnet mask: 255.255.255.0

Router gateway: 192.168.1.1

 

Message 5 of 9
plemans
Guru

Re: Nighthawk extender nessuna connessione con iPad e iPhone

What extender is it and what firmware is on it? 

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 6 of 9
PaoloDaleffe
Aspirant

Re: Nighthawk extender nessuna connessione con iPad e iPhone

Extender EX7700 Nighthawk X6 Triband.

Firmware downgraded to 1.0.0.206 from 1.0.0.216: both with the same problem.

Model: EX7700|AC2200 Nighthawk X6 Tri-Band WiFi Mesh Extender
Message 7 of 9
plemans
Guru

Re: Nighthawk extender nessuna connessione con iPad e iPhone

have you checked with alcatel? it seems like that router only supports 32 devices which isn't a standard amount. most support quite a bit more. Not sure if they have something limiting it

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 8 of 9
PaoloDaleffe
Aspirant

Re: Nighthawk extender nessuna connessione con iPad e iPhone

Nighthawk extender is now connected with a Technicolor router and it works smoothly.

Don't know why but the probem was surely with Alcatel router.

Many thanks

Message 9 of 9
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