Re: No Technical support

Kokak · ‎2015-10-10

Hi,

3 weeks ago I opened a ticket (#25789740) about the sudden death of my WN3100RP (still under warranty).

So far, I didn't receive a single reply from the tech support. This is unacceptable.

I've never encountered such a poor technical support.

nhann · ‎2015-10-12

Hi Kokak,

Sorry for the inconvenience, I've reached out to have support look at your case.

Thank you for your patience. I will message you as soon as I get a reply.

vecchiotexas · ‎2015-10-13

This is hapqening to me too, Netgear support needs smartening up in my opinion

nhann · ‎2015-10-13

Hi vecchiotexas,

Support should have contacted you today. Please let me know if you haven't received any messages