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Power lead light dont work ?

martin-wifi
Aspirant

Power lead light dont work ?

Hi,

 

My Netgear extender X4S dont work, the power led light do not open ?

Model: EX7500|AC2200 Nighthawk X4S Tri Band WiFi Mesh Extender
Message 1 of 5
plemans
Guru

Re: Power lead light dont work ?

I have no idea what you mean by "the power led don't open"

Message 2 of 5
plemans
Guru

Re: Power lead light dont work ?

Maybe more details like what all the leds are doing?
Firmware on the extender?
router you're connecting it to?
How you're going about setup?
Message 3 of 5
martin-wifi
Aspirant

Re: Power lead light dont work ?

When I plug the power to my Netgear extender X4S the power light don't open (led light show nothing), even I push the on/off button.  I am not able to use my new, 3 weeks old, Netgear Extender X4S anymore...The power light and the extender don t work ?

Model: EX7500|AC2200 Nighthawk X4S Tri Band WiFi Mesh Extender
Message 4 of 5
plemans
Guru

Re: Power lead light dont work ?

If the power light doesn't come on at all, I'd return/exchange it. Especially if you're still within your return period for where you got it. Probably faster than going through netgears rma/return option.

Otherwise you'll have to start an rma process with netgear. You should also be within your free 90 days of support if its only 3 weeks old (provided it was purchased new).

Click on mynetgear at the top. register an account and the device. From there you can start the return/rma process if you go that route. 

Message 5 of 5
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