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Powerline extender not accessing the internet

Chuckbo
Aspirant

Powerline extender not accessing the internet

I have been using my PowerLINE WiFi 1000 and PW1000 extender for several years very successfully -- it provided internet access to a guest house that we had.

 

But I'm having trouble using it in the garage of our new house and can't figure out why, even though I'm getting a stronger signal. I have the PowerLine 1000 connected via ethernet to an Asus CM32/AC2600 router/modem. I have the PLW1000 slave unit in the garage. I have a blue signal for WiFi. I have a green signal for Pick-a-plug. And I have a green light on the Power. I'm able to see the network on the iPad and join the network using the default password, but the iPad gives me a message that I'm not connected to the internet. What am I forgetting to do?

Model: PLW1000|PowerLINE 1000 Wireless adapter
Message 1 of 8

Accepted Solutions
Chuckbo
Aspirant

Re: Powerline extender not accessing the internet

Oh yeah, I've tried that, too.

But I think I have a laptop to test the ethernet from the router tomorrow.

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Message 7 of 8

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Coaleyed
Guide

Re: Powerline extender not accessing the internet

I guess i'll start with the basics here.  No airplane mode turned on the iPad correct?

Message 2 of 8
Chuckbo
Aspirant

Re: Powerline extender not accessing the internet

Unfortunately, Airplane Mode is not turned on. 

When I was able to bring the iPad into range of the main signal, I was able to access pages without any problem.

 

I'm wondering if it's possible that something's interfering with the internet from the router, over the ethernet, to the master powerline. I have to borrow a laptop with an ethernet port to check that out.

 

Message 3 of 8
Coaleyed
Guide

Re: Powerline extender not accessing the internet

Tried reloading the router then reloading the extender to see if a fresh set of links resolves the issue?

Message 4 of 8
Chuckbo
Aspirant

Re: Powerline extender not accessing the internet

I'm sorry; im not sure what you mean about reloading the router and extender.

Message 5 of 8
Coaleyed
Guide

Re: Powerline extender not accessing the internet

Power cycle them.  Start with the router, then the powerline adapaters (both sides).

Message 6 of 8
Chuckbo
Aspirant

Re: Powerline extender not accessing the internet

Oh yeah, I've tried that, too.

But I think I have a laptop to test the ethernet from the router tomorrow.

Message 7 of 8
Coaleyed
Guide

Re: Powerline extender not accessing the internet

If you find it to be something specific to the ipad try doing the following:

 

General > Reset > Reset Network Settings

Message 8 of 8
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