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Re: Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX20

carys4
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Re: Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX20

It's so terrible. I bit the bullet and sold both on eBay hopefully to someone who had the patience to deal with the issues. I have since moved on to the wifi6 Orbi mesh system and haven't looked back
Message 51 of 64
Clibert
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Re: Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX20

Same. The wifi6 mesh works great which is why these issues are so infuriating. I even listed when I sold it no refunds. Research the known issues and be sure you understand before bidding
Message 52 of 64
Bubbz85
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Re: Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX20

This is terrible 😞
Why don't they pick this up in beta testing and sort it before putting it on the market
It's scandalous that they release tech in this state it seems pretty much every person that has purchased these models are having the same problem not just a few 😡
And they are still releasing new routers aswell should concentrate on getting these ones right before!
Cant believe no netgear personel are reading there own threads and picking up on this stuff?!
Message 53 of 64
Reecey1001
Tutor

Re: Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX20

I have exactly the same issue as everyone else on this thread. I bought the EAX80 over a week ago and its very poor, it gives only 52% signal 6ft 5ghz away from the router setting up even next to the router you only get 83% 5ghz. I am on a bt 900/110Mbps package I've ran several tests and only get 260/100Mbps speedtest.net I bought this to upgrade from my EX8000 extender I have now reverted back to my EX8000 which is so much better I get 690/110Mbps on the same setup and same position for both extenders. Is Netgear goig to fix this issue in an update does anyone know thanks


@carys4 wrote:

I have an RAX80 Wifi6 router and just got the EAX80 in hopes of performing better than the EX8000 tri-band mesh extender. Boy was I wrong. After reading all of these complaints about the EAX80, I totally can relate to all the poor performance problems. After rebooting, it seems to be performing well but test after test shows that the wifi performance is actually poor despite it showing a high connection status. It cannot even perform as good as the EX8000 X6S that it was SUPPOSED to replace. The X6S is a solid rock compared to this over-priced EAX80. I will hold on to it and hope for a firmware update after seeing all of these complaints but will be using the X6S only for now. I'm really disappointed in Netgear for releasing this EAX80


 

Message 54 of 64
Clibert
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Re: Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX20

Just dump it. They have no interest in fixing it. I switched to their orbi WiFi 6 mesh and have been much happier.
Message 55 of 64
Reecey1001
Tutor

Re: Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX20

I cant just dump it I've just bought it! surely there must be a fix in the pipleline with netgear all these complanits about the same problem. I can't believe a big company like this would just ignore many users and an expensive product and not bother.

Message 56 of 64
Clibert
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Re: Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX20

I dumped mine nearly a year ago. It has been an issue since the ax6 was released. They are not going to Fox it. Return for a refund or exchange before you are forced to sell for a loss like I did.
Message 57 of 64
fg8
Guide
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Re: Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX20

After many months of trying with Netgear problems still exist after many firmware updates on their latest Wifi 6Router and Mesh Extender. Both products have become expensive black boxes gathering dust as they only delivered frustration, drop outs and lack of coverage. Netgear have been unable to fix their own products and will not take them back like other major tech suppliers. I cannot sell them as I'd be embarrased. The only way I can get back at Netgear is to not buy from them ever again. I have also cancelled my arlo camera subscription as they are linked with Netgear. I will also tell everyone I know to NOT buy Netgear products.  

Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
Message 58 of 64
Reecey1001
Tutor

Re: Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX20

@Clibert Thanks I have took your advice I have sent it back to amazon today. You say you have the orbi wifi 6 mesh extenders are they these>

https://www.amazon.co.uk/NETGEAR-Satellite-Extenders-Coverage-Devices/dp/B08FT9BLQX/ref=sr_1_2?crid=...

how is the performance & stability like? what speeds do you get through these?

Message 59 of 64
Reecey1001
Tutor

Re: Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX20

I sent the AX80 back and bought a set of Orbi Wifi 6 RBK753. I set the Orbi package up and that was awful as well the speeds are dreadful again it didn't even come close to my AC Netgear EX8000 even in wifi6 connection and very annoying the orbi keeps dropping to 2.4ghz on devices even though you have 5ghz only selected in settings, one wifi name only no choice I sent those back as well!

 

I'm posting a private video below of a test from my EX8000 extender this is what speeds I get via wifi on a wifi5ac laptop, it's incredible nothing else comes close for an extender.

 

This video the Netgear EX8000 is "measuring" 13FT from the laptop and I still get test results like this I'm running a BT 900/110Mbps package. This is just a rough test I did to record, if I do several tests and really try I can get nearly 700Mbps Download via wifi 7FT away on just a Wifi5AC laptop. The AX80 & Orbi RBK753 with exactly the same setups could not even come close to these speeds even testing in Wifi6AX.

 

Message 60 of 64
carys4
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Re: Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX20

Yeah it's been months since I got rid of that crappy EAX80. This Orbi wifi 6 performs flawlessly. They should just stick to Orbi's designs and stop making those Nighthawks lol
Message 61 of 64
Reecey1001
Tutor

Re: Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX20

No I sent the Orbi wifi 6 back that was terrible as well! This speed test is coming from my EX8000 not the Orbi set up.

Message 62 of 64
carys4
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Re: Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX20

Oh that sucks! I'm sorry to hear. My Orbi RBK852 have been perfect.
Message 63 of 64
Reecey1001
Tutor

Re: Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX20

I set the Orbi RBK753 up properly and put the satellites out correctly but the problem was after a few hours the devices kept dropping to 2.4ghz and I kept having to disconnect and reconnect to pick up 5ghz again even though my orbi settings was only 5ghz I turned the 2.4ghz side off also my top speeds registered I could only get 440 - 520Mbps Download and that was using a wifi 6ax laptop just being only roughly 7FT away from the satellite with Wifi 5ac the speeds registered are even worse I tried the Telnet hack that splits the 2.4/5ghz bands to separete the network names but it makes performance on the 5ghz side even worse than just using the one wifi name mode. I was running 2xEX8000 in the house before but one fell of the shelf and broke so I decided to go with a new wifi 6 extender but the ones I have tried so far are no good AX80 and the Orbi RBK753. I have now gone back and ordered another EX8000.

Message 64 of 64
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