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Forum Discussion
Scg
Oct 29, 2023Guide
RAX54v2
I have an extender connected to my router Wi-Fi and I cannot see any devices connected to that Extender with my Nighthawk app. I cannot see it while logged into my Netgear on the computer either. I c...
plemans
Nov 03, 2023Guru - Experienced User
So the router works fine but the generic knockoff extender doesn't?
Why aren't you contacting the company that makes the extender?
Scg
Nov 03, 2023Guide
Who says the generic knockoff extender isn't working? It's working just fine. I have many devices connected to it and they all work just perfectly. The problem is I cannot see those devices from my Nighthawk app or when I log in to my router online. In your mind I guess that means it's a problem with the knockoff extender. I'm not so sure about that because I had a **bleep**load of problems with my previous Netgear router. It kept dropping the names of all my devices and would never save them every time I changed it. So I had to just take wild guesses on what device was what or look up the IP addresses for each one every damn time. I've had plenty of problems with Netgear. So let's try to figure out this problem, shall we? The extender works just fine but I can't see the devices on my Nighthawk app or on the computer when I log into the router.
- plemansNov 03, 2023Guru - Experienced User
the problem is with how extenders work.
The router gives them (extender) an IP address. The extender takes that address and assigns virtual IP addresses to the connected devices. This is how you can connect more devices to a router than it allows. Because the extender is assigning its own virtual IP addresses. If it doesn't communicate how its doing this with the protocol the router uses, the router will have nothing to display.
When you buy generic devices, you suddenly have limitations because they aren't the latest/greatest/or use the best protocols. So you have to work with their limitations. I've had to do that with IoT devices because of that. Netgear isn't going to suddenly implement a policy to "fix" their extenders or implement a new protocol based of a generic extender that uses who knows what protocol for its setup.
- plemansNov 03, 2023Guru - Experienced UserThis was a simplified explanation. its more complex than that but that's the quick/dirty version.
- ScgNov 03, 2023GuideSo what's the remedy? Get a Netgear extender? Then I'll be able to see the devices Downstream of the extender, or is there no way to see those devices? I want to be able to not only see them but pause their internet access
- plemansNov 03, 2023Guru - Experienced User
Log into the extenders IP address.
It should have its own management setup/features.