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Orbi WiFi 7 RBE973
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Random disconnects EX6120

Achilleas29
Aspirant

Random disconnects EX6120

 
Message 1 of 6
DarrenM
Sr. NETGEAR Moderator

Re: Random disconnects EX6120

Hello achilleas29

 

Can you give more detail on the issues you are having with the extender?

 

DarrenM

Message 2 of 6
Achilleas29
Aspirant

Re: Random disconnects EX6120

Ιt disconnects every 30 minutes.All the lights are continuous green but it loses the signal and it connects again.I changed channel but the problem instists.I downloaded the last update....
Message 3 of 6
DarrenM
Sr. NETGEAR Moderator

Re: Random disconnects EX6120

Have you tried to relocate the extender to see if something is interfering with the unit?

 

DarrenM

Message 4 of 6
Achilleas29
Aspirant

Re: Random disconnects EX6120

Yes....I relocated.Also i had a netgear n300 before which it worked perfectly at the same location.
Message 5 of 6
DarrenM
Sr. NETGEAR Moderator

Re: Random disconnects EX6120

You may want to contact support at this point to troubleshoot the issues deeper.

 

http://www.netgear.com/support/contact.aspx

 

DarrenM

Message 6 of 6
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