× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

Range Extender WN300RP

dioguardinho
Aspirant

Range Extender WN300RP

Hello... I have Range Extender WN300RP, but I have a problem. I can connect my extender with my router, and it's ok. If I try to connect a pc with cable to my extender, I have Internet and all work good but if I try to connect PC to extender with WiFi, it says "Impossible to connect". I need help. Can I have problems with configuration of router? Thanks for help!

 

 

P.S. Sorry me for but English, but I am Italian 😄

Message 1 of 6
nhann
NETGEAR Employee Retired

Re: Range Extender WN300RP

Hi dioguardinho,

 

Can you please confirm which router you are using?

Is this your first time installing the WN3000RP?
Can you also confirm if the WN3000RP is WN3000RPv1, v2, v3 ?

Please also make sure you are on the latest firmware for your router and range extender.

 

Regards,

NhanN

Message 2 of 6
dioguardinho
Aspirant

Re: Range Extender WN300RP

Hi Nhann, I used WN300RP with another router and It worked. Now I change router (Tecnhicolor TG788vn v2, this is link http://www.fastweb.it/myfastpage/assistenza/guide-fisso/configurazioni/modem-fastweb/technicolor_tg7... and I have WN300RP v2.

Message 3 of 6
nhann
NETGEAR Employee Retired

Re: Range Extender WN300RP

When you changed your router to the Technicolor TG788VN, did you also reset your Extender to factory default and complete the installation?

Page 26 of 36 http://www.downloads.netgear.com/files/GDC/WN3000RPV2/WN3000RPv2_UM_2April2014.pdf

 

Message 4 of 6
dioguardinho
Aspirant

Rif.: Range Extender WN300RP

Yes...I did it but I have always same problem..."Impossible to connect"
Message 5 of 6
nhann
NETGEAR Employee Retired

Rif.: Range Extender WN300RP

Can you please try removing the Extender's network profile on your PC then reconnecting to it?
http://windows.microsoft.com/it-it/windows/create-modify-network-profiles#1TC=windows-7

Message 6 of 6
Discussion stats
  • 5 replies
  • 3929 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series