My Wifi range extender EX 3700 will not connect to my home network. Both the Power and WPS triangles are green but, neither the router or the device are lit. I have tried syncing the extender and router per the instructions of pressing the WPS switch and when the green trianlge begins blinking i have 2 min to press the WPS switch on my router. When i do this the WPS light on my extender begins blinking but, the router doesnt light up the WPS light. I have tried pressing once, holding it down for 5,10,15,20 seconds and nothing. My home router is a Sagecom Fast 5260 installed by Spectrum/Time warner Cable.
I tried accessing the extender with my computer on WIFI and entering the network password for my router and it is declaring it a MISMATCH. I have multiple other devices on this network and the Password is definetly good.
PS, It would be great if the website had a direct support number....
