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Orbi WiFi 7 RBE973

Re: Rax40 eax20 firmware 1.0.4.102_1.0.1

hugodelp
Tutor

Rax40 eax20 firmware 1.0.4.102_1.0.1

No test done test compatiblity between rax40 and eax20, new firmware, new bad behaviour.
Please solve asap.
Mismatch why ?
Message 1 of 7
plemans
Guru

Re: Rax40 eax20 firmware 1.0.4.102_1.0.1

What modem/gateway are you connecting to? 

What actually happens? You didn't give us any details on why you think they aren't compatible. 

How did you go through setup on the devices? 

Message 2 of 7
hugodelp
Tutor

Re: Rax40 eax20 firmware 1.0.4.102_1.0.1

as before the rax40 firmware update break the eax20 link.

so the rax40 firmware is incompatible 


@plemans wrote:

What modem/gateway are you connecting to? 

What actually happens? You didn't give us any details on why you think they aren't compatible. 

How did you go through setup on the devices? 


 

Model: RAX40|Nighthawk AX4 4-Stream WiFi Router
Message 3 of 7
plemans
Guru

Re: Rax40 eax20 firmware 1.0.4.102_1.0.1


@hugodelp wrote:

as before the rax40 firmware update break the eax20 link.

so the rax40 firmware is incompatible 


 

This literally told us nothing more. It didn't answer the questions even slightly. 

Message 4 of 7
hugodelp
Tutor

Re: Rax40 eax20 firmware 1.0.4.102_1.0.1

with the previous firmware link worked fine after firmware update on rax40, the link with eax20 is not working any more.

I'm sure netgear didn't do the required quality test.

i need the correct firmware asap.

it's not acceptable for a leader to work like this

when I go on mapping the router is not shown any more on the map.

generic icon not rax40 icon router.

 

Message 5 of 7
hugodelp
Tutor

Re: Rax40 eax20 firmware 1.0.4.102_1.0.1

When is the next firmware release for RAX40 ?
Please solve EAX20 this link critical issue.
Message 6 of 7
hishinko95
Aspirant

Re: Rax40 eax20 firmware 1.0.4.102_1.0.1

same issue here, downgraded router to previous firmware until issue is resolved. 

Model: RAX40|Nighthawk AX4 4-Stream WiFi Router
Message 7 of 7
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