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Reconnect a EX3700 Range Extender

KMancuso
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Reconnect a EX3700 Range Extender

We,ve had this unit for about a year. It worked well, until last week, when it just stopped. I did a factory reset and reinstalled it. Now it will not connect to the internet. All of the lights are green, I can get to the setup menu. However, once I go through the setup process and connect my phone to the extender, I get a pop up saying that the internet is unavailable. Does anyone have any suggestions?

Thanks.

Ken

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Christian_R
NETGEAR Employee Retired

Re: Reconnect a EX3700 Range Extender

Hello KMancuso - What FW is your extender on? Are you able to connect devices directly to the router/modem? 

 

~Christian 

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