Router password doesn't work

[robertomurcia]

When I enter the router password, as I usually do without the extender, it tells me that it is wrong, despite being the correct one.  

WIFI range extender EX3110.

[plemans]

Not sure whats going on here on your description..

Are you saying when you try to connect to the extender, it says wrong password? 
Or when you connect to the router? 

What router is it? 

What method of install did you use? (wps or the installation assistant)

[mjones3141]

I have the same issue - the wifi password is accepted but intermittently rejected. 

My process was: 

1) setup ex7700 extendter with account and wifi password the same as router wifi

2) device (ipad) internet connection works next to extender using wifi password

3) walk to office next to router, connection works

4) return to room with extender later in the day, connection does not work and I receive device notification saying wifi password is incorrect

5) power cycle extender

6) wifi password is accepted

If this doesn't stop I will return the router immediately

[robertomurcia]

when I try to connect to the extender, it says wrong password. When I use the router I can connect I used wps to install The router is Claro SSID inalambric net

[plemans]

Try factory resetting the extender and reinstalling using the installation assistant and NOT wps