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Forum Discussion

Lizhesom's avatar
Lizhesom
Follower
Jan 28, 2022

Setup hangs when connecting to Universal WiFi Range Extender WN2000RPT

Hi,

I cannot connect my extender to the router. When I do the wizard my computer hangs as soon as it names the new router. The link light is not on at all during setup?

I have an Apple computer - will that affect it?

We have been at this for days - not sure what else to do?

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    What router are you connecting the extender to? 

    What firmware is on the extender? 

    Are you using the installation assistant or WPS?

    Which link light? device or router?