× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

Re: Unable to create new account

poncho_dealba
Aspirant

Unable to create new account

I'm trying to setup my new deviceon http://www.mywifiext.net/web_login.html but when I fill out all fields (email, password, secret questions) and then click Next nothing happens, there's no error messages or anything, it just stays still, I can click back,and then it goes back to main screen. Could you help me find out what's wrong or what am I doing wrong?

Model: EX6150|AC1200 WiFi Range Extender
Message 1 of 4
StephenB
Guru

Re: Unable to create new account

Do you have an ad blocker installed in the browser? If you do, perhaps disable it.

Message 2 of 4
poncho_dealba
Aspirant

Re: Unable to create new account

Popups and Ads allowed in google chome, still no luck

Message 3 of 4
DexterJB
NETGEAR Moderator

Re: Unable to create new account

Hi @poncho_dealba,

 

Try using another browser without any extensions enabled. Perhaps, even using icognito/private browsing. You can also try using another device.

 

Regards,

 

Dexter

Community

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 1248 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7