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ians1711's avatar
ians1711
Initiate
Nov 10, 2020
Solved

Unable to get extender working

Was having intermittent problems connecting - kept saying connected but no internet, client link led was red.

Logged on to IP address and was able to connect - screen said that an update was available - I started the update process. Since then I haven't been able to connect.

When I plug the extender in now the Power LED starts amber and then blinks green. If I press the WPS button and try to connect to my Virgin Media Hub 3.0 nothing happens - no more lights on the extender, and the power light continues to blink green. Have tried doing factory reset but no change.

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