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Unable to login to EX6100 after upgrade


Unable to login to EX6100 after upgrade

Just upgraded my extenders firmware ( but I am now unable to login to the extender router setup menu.  Tried factory reset a couple of times, different browsers (wireless from iPad / Safari, wired with Explorer 10, Chrome) but I cannot get past the Account registration meny.


First I get the splash screen "New Extender setup". 

Then I get the Register new account page - (note I run Swedish language);

- Filling in a password twice for the "admin" account

- Filling two password recovery questions


After completing the last response to recovery question number two, I was expected the button "Next" at the bottom of the screen to change
colour so it becomes clickable.  No such think happens, regardless of whoich browser I use.  Basically, I tried this a couple of time without success, now it seems stuck I cannot access the mywifiext.net setup menu at all. 

Any hints are much appreciated

Model: EX6100|AC750 WiFi Range Extender
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Sr. NETGEAR Moderator

Re: Unable to login to EX6100 after upgrade

Hello Olof63


When doing the factory reset make sure to hold down the reset button for at least 10 seconds. Also try to use another web browser.



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