NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Umrk's avatar
Umrk
Tutor
Feb 02, 2024

Unable to reset password on AC760 model EX3700

I am unable to reset the password for the Netgear AC750 range extender. When I select forgot password, the field to confirm the password is grayed out as shown in the image below. Besides being incredibly frustrated, I would like to learn why this is happening  and how I can change the password on this device. I've tried changing the password at least 10 times using different browsers and different6 OSs, with the same infuriating result. any help or suggestions would be appreciated. Thank you in advance,

Umrk

 

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    1. you have to type in a a compatible password into the first field to be able to access the 2nd one. 

    2. You could just factory reset and reinstall it. Might be faster.