Unable to update firmware EX8000

[NCCParis]

I received an email today prompting me to update the firmware on my EX8000 router. I have tried doing this via the Nighthawk app, but the "Connect with remote management" button does not work. When I try via the mywifinext.local site, I get a message saying my extender is "up and running" but there is no link or menu item that leads me to a firmware update.

I have also tried following the instructions for a router login from my laptop using Chrome, but they do not correspond to the options onscreen -- I can log in, but there is no menu with the tabs: ADVANCED > Adminstration > or Settings > Administration... so I cannot proceed to the firmware update section. Can someone please guide me?

[NCCParis]

Finally found the tab to upgrade the firmware (from V1.0.1.164) but the connection times out every time. Have tried resetting both the extender and wifi router, to no avail....

[LyMc]

I received the same email and downloaded the update.  It never connects to my wi-fi so the extender is of no use to me now.  It worked perfectly before I downloaded the update.  I've tried everything and am so frustrated that I will probably just buy a different extender.  So disappointing.

[Christian_R]

Hello NCCParis and LyMc - Please check out the following link for the latest firmware version (1.0.1.192)

https://kb.netgear.com/000060801/EX8000-Firmware-Version-1-0-1-192

~Christian 

[pomodesign]

I couldn't update mine via the web interface either, so I downloaded it from the Netgear website and uploaded it manually. Hopefully they'll fix this in subsequent updates.