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Orbi WiFi 7 RBE973
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Virgin Media Hub 2ac and Netgear EX2700

Cenihk
Aspirant

Virgin Media Hub 2ac and Netgear EX2700

Hi folks,

 

I'm pretty new to all of this, so I'm looking for some guideance around connecting my Netgear EX2700 to my new Virgin Hub 2ac (just moved home)

The EX2700 has been a joy to work with these past few years, until it was introduced to Virgin 😉

 

Now I cant do anything with it, and it keeps asking for a WPA2 password - which I discovered and used but to no avail...

 

Could anyone guide me towards easy to follow information, and set up proceedures?

 

Thank you

 

Cenihk

Model: EX2700|N300 WiFi Range Extender
Message 1 of 3

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DarrenM
Sr. NETGEAR Moderator

Re: Virgin Media Hub 2ac and Netgear EX2700

Hello Cenihk

 

Since this is a new router you will want to reset the Ex2700 because it is trying to use old settings what you want to do is hold the reset button pin hole for 10 seconds this will do a factory reset then you should be able to go through the setup and connect it to the new router.

 

DarrenM

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Message 2 of 3

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DarrenM
Sr. NETGEAR Moderator

Re: Virgin Media Hub 2ac and Netgear EX2700

Hello Cenihk

 

Since this is a new router you will want to reset the Ex2700 because it is trying to use old settings what you want to do is hold the reset button pin hole for 10 seconds this will do a factory reset then you should be able to go through the setup and connect it to the new router.

 

DarrenM

Message 2 of 3
Cenihk
Aspirant

Re: Virgin Media Hub 2ac and Netgear EX2700

Thank you for your support, it is now working well...  😉

Message 3 of 3
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