Reply

WAG102 LAN issue

Arteion_BP
Aspirant

WAG102 LAN issue

I've just buy a brand new WAG102 and setup it easily but after one hour it loose its LAN connection and no LED except the power LED that was still ON

After having powered it down and on several times it restart for few minutes and fall down again

The LAN (100 Link ACT) LED now is never on (i've check and use the netgear cable and the 've check the network plug also)

I've try to reset it (by pressing the reset button for more than 10s) but it looks that it do not take it into account.

HOW can i solve this issue
Message 1 of 16
jmizoguchi
Virtuoso

Re: WAG102 LAN issue

May want to try different power supply if you have one just in case some power related issues causing it .
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June Mizoguchi-
Message 2 of 16
Arteion_BP
Aspirant

Re: WAG102 LAN issue

Already try diffrent one and also try to use PoE

Another lead?
Message 3 of 16
jmizoguchi
Virtuoso

Re: WAG102 LAN issue

Poe was original setup? And tested regular power supply as well?
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June Mizoguchi-
Message 4 of 16
Arteion_BP
Aspirant

Re: WAG102 LAN issue

no initialy it has been setup using teh power supply kit provided with the device and then setup on POE and after the first issue
put it back on power supply with no more effect and retry the PoE with no success we are back on power supply
Message 5 of 16
jmizoguchi
Virtuoso

Re: WAG102 LAN issue

sounds like you got bad poe injector if you are not using Poe switch
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June Mizoguchi-
Message 6 of 16
Arteion_BP
Aspirant

Re: WAG102 LAN issue

No we are using a cisco switch no POE injector
Message 7 of 16
jmizoguchi
Virtuoso

Re: WAG102 LAN issue

retry the PoE


So did you use PoE injector since you said you did not have PoE capable switch ?
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June Mizoguchi-
Message 8 of 16
Arteion_BP
Aspirant

Re: WAG102 LAN issue

No we have Cisco switch taht include PoE feature no need for PoE external injector
Message 9 of 16
Arteion_BP
Aspirant

Re: WAG102 LAN issue

already done
Message 10 of 16
jmizoguchi
Virtuoso

Re: WAG102 LAN issue

I wasn't quite sure your reply so I had to ask

it maybe possible that IEEE802.af support issues

http://en.wikipedia.org/wiki/Power_over_Ethernet
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June Mizoguchi-
Message 11 of 16
Arteion_BP
Aspirant

Re: WAG102 LAN issue

OK but it is the same using the power supply
Message 12 of 16
jmizoguchi
Virtuoso

Re: WAG102 LAN issue

put it back on power supply with no more effect and retry the PoE with no success we are back on power supply


Not really sure if this was right...

You must wrote wrong on this one.

if both are having an issues then I would replace it unless you check ethernet cables with good tester
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June Mizoguchi-
Message 13 of 16
Arteion_BP
Aspirant

Re: WAG102 LAN issue

Ethernet cable is good and fine , i've tested it using a PC and it works
Message 14 of 16
jmizoguchi
Virtuoso

Re: WAG102 LAN issue

Contact support

Also test with different switch to duplicate and contact support
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June Mizoguchi-
Message 15 of 16
Arteion_BP
Aspirant

Re: WAG102 LAN issue

Already done on 2 different switch with the same result, tahnks for your help i will contact the support
Message 16 of 16
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