NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jtswat285
Dec 15, 2020Tutor
WIFI Extenders
Can both extenders be used in tandem?
plemans
Dec 15, 2020Guru - Experienced User
Are you having issues setting them up? and if so, what are the issues?
jtswat285
Dec 15, 2020Tutor
No, my issue is that the 6150 seemed to fall offline about once a week. It is about 4 yeas old so I purchsed teh 6120 to use as a backup. I have them both plugged in. My Ring cameras are linked to them and they often just stop working. I unplug the extender and plug it back and that usually fixes the issue. Now that is not even working. The extenders link to my phone but then when I try to access the internet, it wont.
- plemansDec 15, 2020Guru - Experienced User
What router is it connected to?
When 2 devices are failing in the same route, it points to something else being the issue. The router is the backbone of the system and if its lease is expiring, it could be causing the issue.
Did you set them up using wps?
If so, try factory resetting and reinstalling using the installation assistant. don't use wps.
- jtswat285Dec 15, 2020Tutor
The router was just replaced by Xfinity last week. They worked for a few days and then the problem started. I will try using the install asst.
Thank you.