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Re: WN3000RP disconnects

goneinsane
Aspirant

Re: WN3000RP disconnects

Would any of you that have tried the MAC security solution to the drop out problem be able to describe how this is achieved (or the technically challenged!). Which devices need to be given access to the extender modem/routers, adapters etc? Thanks.
Message 26 of 48
Miketyson
Aspirant

Re: WN3000RP disconnects

Under 'Advanced' in 'Wireless Setting' you can find the 'Setup Access List' button. You should check 'Turn Access Control On' and add the list of all MAC Addresses of the devices allowed to access the WN3000RP (all your devices you want to use with the extender)
This way all the other devices trying to access the extender for a WPS authentication will be refused prior to try the connection.
Message 27 of 48
decypher01
Novice

Re: WN3000RP disconnects

I am intrigued about this device :rolleyes: I will just have to wait if it has already a stable firmware i guess.

Its safe to assume that you guys have this problem during fresh installation right?
Message 28 of 48
Miketyson
Aspirant

Re: WN3000RP disconnects

Yes this is a native problem, but it is an issue only if you have WPS devices in your neighbor and it can be solved with the MAC access list. Besides this the device works very well and is very easy to implement.
Message 29 of 48
decypher01
Novice

Re: WN3000RP disconnects

How about flashing the firmware? would it work?
Message 30 of 48
creeco
Novice

Re: WN3000RP disconnects

mine doenst even work at all. Never got it to connect to my network.... its funny when every other device in the world can :))) its pretty, but useless ill never buy netgear again in my life
Message 31 of 48
herny66
Novice

Re: WN3000RP disconnects

Message 32 of 48
JJS68
Tutor

Re: WN3000RP disconnects

herny66 wrote:
New firmware v. 1.0.1.18 😛

http://support.netgear.com/app/answers/detail/a_id/20013


been using it for a couple days now, works great so far
Message 33 of 48
JJS68
Tutor

Re: WN3000RP disconnects

still running good, this new firmware did the trick
Message 34 of 48
Shick31
Aspirant

Re: WN3000RP disconnects

I'm still having this problem 6 years later! If by chance you read this help would be appreciated. I'm trying to set up the MAC list mentioned above, and have added my phone and laptop to the list, but as a test have not added my ipad. Have clicked apply, exited from settings, yet can still access internet through Ipad, even though it is not on the approved MAC list?

Message 35 of 48
nhann
NETGEAR Employee Retired

Re: WN3000RP disconnects

Hi Shick31,

 

Which router are you using with the WN3000RP?

Message 36 of 48
Shick31
Aspirant

Re: WN3000RP disconnects

Hi Nhann,

 

Running it with an EE Brightbox. 

Message 37 of 48
nhann
NETGEAR Employee Retired

Re: WN3000RP disconnects

Were you also able to follow these steps for the WN3000RP?

http://kb.netgear.com/app/answers/detail/a_id/19070/~/wn3000rp-faqs

 

Disable the MAC filter on your router temporarily when installing your extender.

After you finish installing your extender, log in to the extender by visiting http://www.mywifiext.net.

Select the Attached device option on the left. It shows information about each computer attached to your extender.

Add all MAC addresses shown on the Virtual MAC address column into your router.
Note: The Attached Devices page might be different on your router.

 

http://ee.co.uk/help/phones-and-device/home-broadband/bright-box-wireless-router/bright-box-advanced...

"Set up Access Control"

 

Please also make sure you have updated to the latest firmware:

http://support.netgear.com/product/WN3000RP
http://support.netgear.com/product/WN3000RPv2

http://support.netgear.com/product/WN3000RPv3

Message 38 of 48
Shick31
Aspirant

Re: WN3000RP disconnects

Sorry I'm not sure I follow. The MAC filter on my router has always been disabled. So I should now enable it on my router, and add only the virtual MAC address shown on the extender? What about devices using the router, but not to the extender? Do I need to do anything to the wireless access list on the extender?

Message 39 of 48
nhann
NETGEAR Employee Retired

Re: WN3000RP disconnects

Temporarily disable MAC filter on your router

Connect all your devices to the extender.
Log into mywifiext.net and look at the attached devices

Copy all the MAC addresses listed and Paste it into your Router's MAC filter.

Also input all your devices' MAC that connect to your router (including the Extender's MAC) into the Router's MAC filter.

Enable MAC filter on your router

Message 40 of 48
Shick31
Aspirant

Re: WN3000RP disconnects

Ok will give that a go - I assume I can add further MAC addresses in the future?
Message 41 of 48
nhann
NETGEAR Employee Retired

Re: WN3000RP disconnects

Yes, you can edit these in the future

Message 42 of 48
Shick31
Aspirant

Re: WN3000RP disconnects

Excellent. Some devices are showing 2 MAC addresses, one is just labeled MAC and the other Virtual MAC - which should I use? 

Message 43 of 48
nhann
NETGEAR Employee Retired

Re: WN3000RP disconnects

Add both MAC addresses to your router's MAC filter

Message 44 of 48
Shick31
Aspirant

Re: WN3000RP disconnects

Cheers, thank you so much. Will let you know how it goes tomorrow. 

Message 45 of 48
Shick31
Aspirant

Re: WN3000RP disconnects

Applied a MAC filter, added all the addresses and it the connection dropped 5 minutes later! 

Message 46 of 48
nhann
NETGEAR Employee Retired

Re: WN3000RP disconnects

You can also check with EE to see if it's an issue with their router's firmware

Message 47 of 48
Shick31
Aspirant

Re: WN3000RP disconnects

I've rung them numerous times and tried pretty much everything they've suggested, and assured me will fix the problem, except move the router to the main BT socket. But seeing as they keep saying it's not an issue with the line, I can't see how that will make a difference. Perhaps it's time to change ISP. Anyway, thank you all for your help. 

Message 48 of 48
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