WN3000RPv2 Range Entender - Will not stay connected to network

[Thephile]

For the last few months my extender has been disconnecting from the web, once I reset it, it works for a week or two. In the last couple of days it will not stay connected. It will connect for a couple of minutes then disconnect it self then minutes later connect. I read one solution I found in the community but when I log in I do net see where the maintenance is or where to set the subnet or DNS. This has been very frustrating and I can use some help.

Thank You

[jvasanth1984]

Hi @Thephile,

                       Check for firmware upgrade if any and try to modify wireless channel on router which should help you better. Maintanence may not be avilable if you are on some new firmware. Look for firmware upgrade in left pane and try to check for upgrade if any.

[Thephile]

Thank You, I have one more question, Can I change the Netgear from 2.4 Ghz to 5 Ghz, I am using this with my
ring doorbell and was told by ring that my picture was bad because my upload speed is to low. When I check the
speed without the netgear it is always around 68 to 70 Mbps and with the netgear it is around 17 to 20 Mbps.

[jvasanth1984]

Hi @Thephile,

                       For speed issue, I would recommend you to check for firmware upgrade if any, modifying wireless channels on router to see if that improve it. Also, ensure extender is in line of sight to router. If issue persist, you can try enabling fastlane on extender to see if that helps.

[Thephile]

I want to thank you for all your help but I thaoght I would do a factory reset. I wanted to log on

but the only option I had was a new setup, so I rentered all my original information. Now

when I enter my logon name and password and hit enter it again asks for my logon

name and password, over and over, I even tried to logon woth different computers. Does anyone have an idea what I am doing wrong.

[jvasanth1984]

Hi @Thephile,

                       Both user name and password are case sensitive. If it still fails, use password help option down below password and try to answer 2 security questions which you answered during account creation to retreive it.

[Thephile]

Thank you but I tried that, I quess it is time to deposit this in file X

[jvasanth1984]

Hi @Thephile,

                       If it failed, I would request you to try reset and reconfigure it. Try to give some e-mail which doesn't have any special characters and see if that helps.

[Thephile]

I also tried that but give it one more time.

I appreciate on your help, and fast replies

[jvasanth1984]

Hi @Thephile,

                       Appreciate your patience. Please let me know if it worked.

[Thephile]

No, I tried 2 different emails and passwords and it keeps going back to the logon page

[jvasanth1984]

Hi @Thephile,

                       Looks awkward. Did you tried reset and attempting setup again?

[Thephile]

At least 4 times, I am at a total loss with this thing.

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@jvasanth1984wrote:

Hi @Thephile,

                       Looks awkward. Did you tried reset and attempting setup again?

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[jvasanth1984]

Hi @Thephile,

                       I understand that you are frustrated since its not working. Just to confirm, is it prompting you to create account when you reset and try to set it up again?

[Thephile]

Yes, every time I do a factory reset it wants me to set it up as a new install. No other choice.

[Thephile]

I might have given you some wrong information, You asked if it asked me to set up a new account and I answered yes. All it asks for is my email, password and the 2 questions. I did setup an account on netgear.com. Before I wrote this email I tried it 3 more times with the same results. I think this just quit working. I have to shop around for something else.

[jvasanth1984]

Hi @Thephile,

                       Try a last step as ON/OFF reset which was like you need to turn it OFF and ON for every 30 seconds while performing hard reset. Let me know if that helped.

[Thephile]

Thank you very much, I am back on line.
I just need to know if there is a way to change the speed.
I did an upload Speed test without the netgear and got 68 mbps
And with the Netgear I got 20 mbps. I was told earlier to put
The Netgear in the same room as the router but if I did that it would be too
Far from the ring doorbell. I checked mywifiext.net and the channel
And speed are grayed out. Is it possible to at least change from
2.4 to 5 GHz. If not I will have to live with it the way it is. At least it
Works now.

[jvasanth1984]

Hi @Thephile,

                       Good to know that it works. You cannot change channel and mode on extender since it depends on your router's settings. Try to change channel on your router and look for firmware upgrade for extender.