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Re: WN3000RPv3

davenicsnr
Aspirant

WN3000RPv3

N300WiFi Range Extender has been installed for some time without problems.

Now cannot connect to Virgin media hub network. It appears to be locked out (password protected symbol) but showing OPEN as opposed to secure.

Unable to progress further because extender cannot connect with the internet?

I'd appreciate any help on how I can find a solution to this.

Message 1 of 16

Accepted Solutions
plemans
Guru

Re: WN3000RPv3

Did you try factory resetting it and reinstalling it? 

View solution in original post

Message 2 of 16

All Replies
plemans
Guru

Re: WN3000RPv3

Did you try factory resetting it and reinstalling it? 

Message 2 of 16
davenicsnr
Aspirant

Re: WN3000RPv3

Yes I tried a factory reset but no difference

Message 3 of 16
plemans
Guru

Re: WN3000RPv3

And where in the process did it fail? What have you tried doing? What method of install are you using? Details help more than "tried it."
Message 4 of 16
davenicsnr
Aspirant

Re: WN3000RPv3

Extender stopped working so moved closer to the hub - no change

Installed extender in the same room as the hub - no change.

Reset factory settings then followed up with WPS button to connect to existing WiFi network. LED flashes through sequence & then stops. LED does not light solid green. Nor does the router link LED illuminate

I can operate the Client link LED from my mobile but no connection to WiFi.

I'm afraid I can't tell you much more. The NETGEAR EXT symbol on my laptop shows OPEN with a password protected symbol above.

Probably just coincidence but received a win10 upgrade around same time as extender failed

Message 5 of 16
plemans
Guru

Re: WN3000RPv3

try setting up using the installation wizard and not wps. 

Message 6 of 16
davenicsnr
Aspirant

Re: WN3000RPv3

Not sure if you received my latest reply.

Followed sequence - entered address in the browser. No new extender setup page shown

The page headline says "You are not connected to your extender's WiFi network."

So no further forward

 
Message 7 of 16
plemans
Guru

Re: WN3000RPv3

so hardwired into the extender and shut off wifi on your laptop/pc while you're going through setup. it ensures you're connected to the extender. 

Message 8 of 16
davenicsnr
Aspirant

Re: WN3000RPv3

Connected an ethernet cable between extender and Virgin hub.

Turned WiFi off on laptop

Pressed WPS on extender. LED blinks.

Within 2 minutes pressed Pair WPS button on the hub . Lights illuminate but dont flash

Still no connection with the hub

Also reset hub. Same result

Message 9 of 16
plemans
Guru

Re: WN3000RPv3

connect the extender to your pc. not the hub. 

connected to the hub, it'd need to be setup as an access point. 

Message 10 of 16
davenicsnr
Aspirant

Re: WN3000RPv3

Connected extender to laptop with ethernet cable.

Laptop WiFi shut off.

not sure what I expect to see.

Login page showing Username & Password

Tried various combinations of user & passwords? 

Cant get past this point

clearly doing something very wrong

Message 11 of 16
plemans
Guru

Re: WN3000RPv3

here's the default login and password.

login: admin

password: password

 

make sure to disable any autofill options. And its case sensitive so all lower case

Message 12 of 16
davenicsnr
Aspirant

Re: WN3000RPv3

I tried admin & password serval times but rejected as invalid username 

asks for an email address @

Message 13 of 16
plemans
Guru

Re: WN3000RPv3

Did you try factory resetting?

Pushing and holding reset while powered on for 7-15 seconds?

https://kb.netgear.com/25716/How-do-I-install-the-WN3000RPv3-as-an-Extender

Message 14 of 16
davenicsnr
Aspirant

Re: WN3000RPv3

Success.

Thank you for your patience in this matter. Without your help the extender would have ended up in the trash bin.

Is there any limitation to the number of netgear extenders I can have on the WiFi network?

I have a dead spot so an additional extender should do the job. Can you advise on the current extender I should use?

Once again many thanks

David

Message 15 of 16
plemans
Guru

Re: WN3000RPv3


Is there any limitation to the number of netgear extenders I can have on the WiFi network?

 


yes and no. the problem with extenders is that they have to receive and then retransmit. That cuts their bandwidth in half and increases latency. Add another extender at the end of that chain and its bandwidth is less than 25% of original. 

If you add another extender, try to go like this:

extender--------router--------extender.

not like this.

router--------extender--------extender.

 

Either way, I usually recommend people more to a full mesh system like orbi if they're needing multiple extenders. Its more seamless, better performing, and less prone to issues. 

Message 16 of 16
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