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Orbi WiFi 7 RBE973
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WN3100RP : Wifi password not being recognised

pam13
Aspirant

WN3100RP : Wifi password not being recognised

Good morning,

I have installed correctly the Wifi extender twice ; and twice, several days after, the connection to my devices is not being recognised anymore : I can see the network (_EXT), but am being ask for the password again, and when input, the password is not being recognised.

Can u pls help me? thank a lot !!

 

Model: WN3100RP|Universal Passthrough WiFi Range Extender
Message 1 of 4
DarrenM
Sr. NETGEAR Moderator

Re: WN3100RP : Wifi password not being recognised

Hello Pam13

 

Are you on the latest firmware if not I would log into the extender and update the firmware.

 

DarrenM

Message 2 of 4
pam13
Aspirant

Re: WN3100RP : Wifi password not being recognised

hello. thank you for your answer.

how can I know which firmware is currently there? and can u please tell me how I can log into the extender and update the firmware.

Sorry I am not an IT expert.

Thanks for your help in advance

 

Message 3 of 4
DarrenM
Sr. NETGEAR Moderator

Re: WN3100RP : Wifi password not being recognised

Hello Pam13

 

You will want to log into the extender by going to www.mywifiext.net then under maintenance you should see firmware upgrade. Here you can select a file from your pc to upgrade the firmware you will want to download the firmware before hand which I linked the page below.

 

http://kb.netgear.com/app/answers/detail/a_id/26994?cid=wmt_netgear_organic

 

DarrenM

 

 

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