× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

WN604 Factory Reset

samso
Aspirant

WN604 Factory Reset

Hi,

I have been trying to reset my WN604 without success.

I get to the login page but admin / password does not work, I receive "Invalid Usename / Password!"

I have tried various methods as recommended including powering on while holding reset, but with no luck.

Any other recommendations which can force a reset.

Thanks
Message 1 of 4
jmizoguchi
Virtuoso

Re: WN604 Factory Reset

turn off the unit for min or so.

then power up the unit, after that hit the reset button for about 10sec. front panel usually blinks and should reset the unit.
Message 2 of 4
samso
Aspirant

Re: WN604 Factory Reset

Thanks for your quick reply. Unfortunately no luck.

This device was sold to me as new, but I suspect it was not. There is a sticker on the back with a pre connfigured SSID and WPA.

Could this device have custom firmware with a different login and pass than normal.

If so how can I get around this.

Thanks.
Message 3 of 4
jmizoguchi
Virtuoso

Re: WN604 Factory Reset

I would get replaced
Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 9198 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7