× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

WNDR3700 & WNHDE111 Wireless Connection Issue

kwils30
Aspirant

WNDR3700 & WNHDE111 Wireless Connection Issue

My dual band wndr3700 is not connecting wirelessly to the access pt/bridge wnhde111.

I have the wnhde111 set to auto mode on the back of the device. When I connect the ethernet cable to the back of the wnhde111 and to the port on the back of the wndr3700 router everything connects and works fine.

When I try to using the wnhde111 with a wireless connection to the wndr3700 router (meaning I unplug the ethernet cable from the back of wnhde111 and the wndr3700), I receive a message that says there is limited or no connectivity for the wnhde111 even if I place the wnhde111 next to the wndr3700.

I tried using the wps PIN setting on the router and the wnhde111 but it timed out after few minutes.

Again if I connect the wnhde111 to the wndr3700 with an ethernet cable, all works fine.

Any suggestions??
Message 1 of 4
jmizoguchi
Virtuoso

Re: WNDR3700 & WNHDE111 Wireless Connection Issue

http://support.netgear.com/app/answers/detail/a_id/40/kw/wps
this is the same method with 3700... still timing out?

are you testing closer to the router.. 5,6ft away first?
Message 2 of 4
kwils30
Aspirant

Re: WNDR3700 & WNHDE111 Wireless Connection Issue

I followed the instructions you sent and no go. The router showed a timeout message when both devices (wndr3700 & wnhde111) were farther apart from each other (10-12 feet) and when they were very close to each other (about 3-5 ft)

Any suggestion where to go from here?
Message 3 of 4
jmizoguchi
Virtuoso

Re: WNDR3700 & WNHDE111 Wireless Connection Issue

tell the truth on with WPS setup.

if you can try traditional repeating or use wn2000rpt/wn3000rp extender
Message 4 of 4
Discussion stats
  • 3 replies
  • 7192 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series