Why doesn’t it work?

[Uselesskit]

I just bought the Ex7000, installed it and now my WiFi is a disaster. My iPad can connect to the WiFi but nothing else can. My iPhone, which I used to set it up won’t even connect. Did I just waste my money?

[plemans]

What firmware is on it? 

What router is it connected back to? Firmware on it?

does it work with an ethernet connection?

have you started back from factory to see if it was a settings issue?

This is your support site with the most recent firmware, manual, and troubleshooting

https://www.netgear.com/support/product/EX7000.aspx