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lotrcsafan1989's avatar
lotrcsafan1989
Aspirant
Nov 07, 2023
Solved

WiFi Extender

About a year ago I bought a WiFi extender and I just began to use it again after having no need for it for quite a while. While setting it up, I got a good connection to it for about a day before it w...
  • plemans's avatar
    plemans
    Nov 08, 2023
    lotrcsafan1989 wrote:
    I'm using the AC1200 WiFi Range Extender EX6110. I've set it up using the guide from the website---What guide? There's multiple. And did you set it up in mesh or standard with a separate ssid

    and it's connected to a Spectrum router,--which one? Some of theres had/have issues with extenders

    and the extender itself is exactly at a halfway point between where I need to connect and the router---doesn't mean its in a good spot. Halfway could be to far. Or to near if in mesh. Its also important for whats in between. The walls themselves can block wifi if they're plaster lathe. Or hvac in the walls. Sometimes a lateral move can help to remove those blockages. Its why we ask how far, whats between. 
    . I updated the firmware to the latest (that I know of)---so what version is it on? 

    but it still gives me a security warning a d doesn't let me connect to the network.---whats giving you a security warning? And what is that warning? 

    Details are key. Troubleshooting over a forum isn't easy so the more detailed you are, the better we can help you. You might not think its important (and it might not be) but many times, the little things are what cause the issues. 

plemans's avatar
plemans
Guru - Experienced User
Nov 09, 2023

A screensnip of the warning might help better. Sorry. Not sure where/how you're seeing this. 

I do know that router struggles with extenders as it was designed for spectrum to work with their "pods"

lotrcsafan1989's avatar
lotrcsafan1989
Aspirant
Nov 09, 2023
It won't allow me to post a screenshot, but I can say that I factory reset it yesterday (November 8th, 2023) and it allowed me to connect for a while before I had to go to work. This morning when I got home, it said it wouldn't let me connect after being on the device for over 4 hours. Everything was up to date, the device ran the latest firmware, everything worked. The best thing I guess I can do is paste what the actual warning notice said.&lt;br&gt;&lt;br&gt;"The network that you’re trying to join has security issues.&lt;br&gt;For example, the login page might not belong to the organisation shown.&lt;br&gt;Additionally, it is not possible to bypass this error because the device is currently running a VPN."&lt;br&gt;&lt;br&gt;Security warning&lt;br&gt;SSL_IDMISMATCH&lt;br&gt;Page info&lt;br&gt;data ;text/html,&lt;br&gt;Address:&lt;br&gt;&lt;a href="<a href="https://www.my wifi ext. net/" target="_blank">https://www.my wifi ext. net/</a>" target="_blank"&gt;<a href="https://www" target="_blank">https://www</a>. my wifi ext.net/&lt;/a&gt;&lt;br&gt;The name of the site doesn't match the name on the&lt;br&gt;certificate.&lt;br&gt;Issued to:&lt;br&gt;Common name:&lt;br&gt;&lt;a href="<a href="http://www.routerlogin.net" target="_blank">http://www.routerlogin.net</a>" target="_blank"&gt;<a href="http://www.routerlogin.net" target="_blank">www.routerlogin.net</a>&lt;/a&gt;&lt;br&gt;Organization:&lt;br&gt;Netgear&lt;br&gt;Organizational unit:&lt;br&gt;Home Consumer Products&lt;br&gt;Serial number:&lt;br&gt;00:81:3F:01:8D:F4:E4:D3:61&lt;br&gt;Issued by:&lt;br&gt;Common name:&lt;br&gt;&lt;a href="<a href="http://www.routerlogin.net" target="_blank">http://www.routerlogin.net</a>" target="_blank"&gt;<a href="http://www.routerlogin.net" target="_blank">www.routerlogin.net</a>&lt;/a&gt;&lt;br&gt;Organization:&lt;br&gt;Netgear&lt;br&gt;Organizational unit:&lt;br&gt;Home Consumer Products&lt;br&gt;Validity:&lt;br&gt;Issued on:&lt;br&gt;1 Jan 2011&lt;br&gt;Expires on:&lt;br&gt;29 Dec 2020&lt;br&gt;Fingerprints:&lt;br&gt;SHA-256 fingerprint&lt;br&gt;1D:F3:DA:FB:4D:22:0C:41:29:B5:7D:CO:B1:B1:5D:FE:81:&lt;br&gt;B4:38:70:50:7E:C7:69:5C:F0:BA:E3:A9:87:40:B6&lt;br&gt;SHA-1 fingerprint:&lt;br&gt;BA:BC:53:02:58:1F:E7:5D:ED:1E:DA:B0:CA:00:84:5B:8F:&lt;br&gt;77:07:5F&lt;br&gt;&lt;br&gt;That's everything I've seen since setting it up.