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WiFi Mesh Extender

KellyW0466
Follower

WiFi Mesh Extender

Why does some of my devices show 5.0 ghz and others show 2.5 ghz on the mobile app? How do I connect all my devices to show 5 ghz?
Model: EX6400|AC1900 WiFi Mesh Extender Essentials Edition
Message 1 of 4
plemans
Guru

Re: WiFi Mesh Extender

If you're using the "One Wifi" feature, it allows devices to switch between the 2.4ghz and 5ghz as needed. 

You can always disable that and choose which band to connect your devices to. 

Message 2 of 4
FURRYe38
Guru

Re: WiFi Mesh Extender

Netgear has set up a community forum specifically for the WiFi Extender products. Most of the people who watch that forum are more likely to have experience with WiFi Extender products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/bd-p/home-wifi-range-extenders


Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


Thank you.

Message 3 of 4

Re: WiFi Mesh Extender


@KellyW0466 wrote:
Why does some of my devices show 5.0 ghz and others show 2.5 ghz on the mobile app? How do I connect all my devices to show 5 ghz?

Not all devices work at 5 GHz.

 

Message 4 of 4
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