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Orbi WiFi 7 RBE973
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WiFi N300 extender connection issue

sandyskw
Aspirant

WiFi N300 extender connection issue

I purchased an extender so I can get a signal outside on my patio. Each time I try to connect my tablet to the extender I get a message saying I need to sign in to the network. Last week I switched internet providers and received a new router/modem, prior to that I could make connection without getting that message all the time. Anyone have any idea in layman's terms as to what's going on or how to fix it? Thanks for any help.

Model: EX2700|N300 WiFi Range Extender
Message 1 of 3
sandyskw
Aspirant

Re: WiFi N300 extender connection issue

Tried again to reset using WPS button several times including factory reset. Tried to connect with ethercord, tried to signin using adin and password,says those are wrong and can't get any further. Help!!!!!!!!!please

Message 2 of 3
DexterJB
NETGEAR Moderator

Re: WiFi N300 extender connection issue

Hi @sandyskw,

 

Welcome to the community!

 

If it is an option for you, you can do a factory reset and go through the setup procedure since you are connecting a new router/modem. You may refer to page 34 of the user manual linked below for the reset process.

 

http://www.downloads.netgear.com/files/GDC/EX2700/EX2700_UM_EN.pdf

 

The installation guide is linked below.

 

http://www.downloads.netgear.com/files/GDC/EX2700/EX2700_QSG_23Nov2015.pdf

 

Regards,

 

Dexter

Community Team

 

 

 

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