WiFi Range Extender Connected but no Internet Connection (EX3700)

[BobSnith]

I recently purchased and set up an AC750 WiFi range extender using the browser method. It connected to the router and generated the EXT networks. However, when I connect to either the 2G or 5G EXT network, I do not have an internet connection. All four of the status lights on the front of the device are green. I have tried restarting both the router and extender, but still have the same problem. Any troubleshooting help would be much appreciated. 

[Christian_R]

Hi BobSnith, 

Welcome to the community! Would you mind providing me with the current LED statuses of the extender. You may refer to page 7 of the user manual linked below.

http://www.downloads.netgear.com/files/GDC/EX3700/EX3700_UM_EN.pdf

Christian