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WiFi extender N300

Timkathome
Tutor

WiFi extender N300

I can't connect any of my devices through my N300 WiFi extender, model EX2700.

I followed the setup through wps which seems to have worked because the extender now shows on the list of available networks. When I then try to connect wirelessly through it the 'Device' green light illuminates for a few seconds before going back off and I just get the message 'Could not connect to WiFi network'. I've done a factory reset and tried three devices (phone, tablet and laptop) but nothing will connect to the extender.

Unfortunately I bought this 54 weeks ago but have only just tried to set it up so can't get any technical support and the warranty has now expired. 😡

Any simple suggestions really appreciated. I'm not at all technically minded!

 

Message 1 of 5

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plemans
Guru

Re: WiFi extender N300

If you click on the support link I gave you, the 2nd video on the support site shows you how to use the installation wizard. 

Current setup: CM2000-> RBE973S-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/100mbps upload from Xfinity
We’re members of the public helping out on our own time.

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Message 4 of 5

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plemans
Guru

Re: WiFi extender N300

Try re-doing the setup and use the installation wizard and not wps. wps can get coded different between different device manufacturers and that can cause issues. So try reinstalling using the install wizard. 

https://www.netgear.com/support/product/EX2700.aspx

 

Current setup: CM2000-> RBE973S-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/100mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 2 of 5
Timkathome
Tutor

Re: WiFi extender N300

What/where is the installation wizard? Sorry if that's a really dumb question, as I said, I'm not at all technically minded...
Message 3 of 5
plemans
Guru

Re: WiFi extender N300

If you click on the support link I gave you, the 2nd video on the support site shows you how to use the installation wizard. 

Current setup: CM2000-> RBE973S-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/100mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 4 of 5
Timkathome
Tutor

Re: WiFi extender N300

Brilliant, that sorted it. Thanks for the guidance.

If anyone's interested, it seems that the problems were caused when I first tried (unsuccessfully) to setup with WPS. That had changed the WiFi connection name so it wasn't then connecting me to the Netgear pages to register the extender and my home network. I just had to do the factory reset and then follow the video instructions and it all went smoothly.

Thanks again for your help.

Tim

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