WiFi extender drops Internet connection via WiFi

[pcolasoldier31]

Hello,

Recently my WiFi extender has been dropping internet to the connected WiFi devices lately. The one device that is connected via LAN stays connected to the internet. Every time the extender has to be reset to resolve the issue. This happens every few days.

[StephenB]

What color is the link LED on the extender?

[pcolasoldier31]

Green still. Last night the 2.4 just disappeared.

[janepoole]

I'm having the same problem
have had the extender less than a year and all was fine until a few weeks ago
firmware us updated
im exhausted trying to figure out how to fix

[pcolasoldier31]

Update: did a factory reset today and seems to be working fine. Had to do a hard reboot after I set everything back up but no issues so far

[janepoole]

I did a factory reset the other day and thought that fixed it but it dropped today so
back to troubleshooting

[sjw2]

Same issue from the day I bought the pos...   upgraded firmware.  factory reset multiple times..  still occurs...

Contacted netgear support.. so far worthless..

Chalking it up to a $100 lesson...   will not buy netgear again

[janepoole]

Agreed
either pay $49.99 for one time tech support or buy a new one?
different brand?
better reputation?

[brunoshad]

I think I'm having a similar issue. When I try to connect to internet, I get an "unidentified network" and it won't connect to internet.

[pcolasoldier31]

I would say maybe go with a new brand. After reset my has been working like when I first bought it.

[pcolasoldier31]

Hate to say it, sounds like you got a bad one. So far after reset mine is working just fine.