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WiFi extenders - Having problems with passwords

mattyp
Follower

WiFi extenders - Having problems with passwords

Apologies for the post as I am computer illiterate!

I have a wifi extender that has worked for 6 months but now doesnt. I have done a factory reset and set up again with a different password. It shows I have wifi signal in the area but as I enter the password it rejects it. Ive tried my old passowrd too, but that doesnt work either.

 

Any advice?

Model: EX6150|AC1200 WiFi Range Extender
Message 1 of 11
DarrenM
Sr. NETGEAR Moderator

Re: WiFi extenders - Having problems with passwords

Hello mattyP

 

You will want to try and use the password that your main router is using.

 

DarrenM

Message 2 of 11
Lindalou114
Initiate

Re: WiFi extenders - Having problems with passwords

I'm having same problem an I've even tried password main router using still won't connect says incorrect pass word
Message 3 of 11
sniperpr1
Aspirant

Re: WiFi extenders - Having problems with passwords

Ditto...

Model: EX6100|AC750 WiFi Range Extender
Message 4 of 11
tpb
Aspirant
Aspirant

Re: WiFi extenders - Having problems with passwords

Ditto.....
Message 5 of 11
tpb
Aspirant
Aspirant

Re: WiFi extenders - Having problems with passwords

All I get is "incorrect password"
Message 6 of 11
tpb
Aspirant
Aspirant

Re: WiFi extenders - Having problems with passwords

Tried that...no dice.
Message 7 of 11
DarrenM
Sr. NETGEAR Moderator

Re: WiFi extenders - Having problems with passwords

You may want to try and log into the extender by using its IP address or by going to www.mywifiext.net while connected to the router and try changing the password. If you still can not log in you may have to connect a pc via ethernet to access the settings.

 

 

DarrenM

Message 8 of 11
sniperpr1
Aspirant

Re: WiFi extenders - Having problems with passwords

I've done both, and still nothing

Message 9 of 11
JC222
Aspirant

Re: WiFi extenders - Having problems with passwords

Hello! After 2.5 wretched hours with customer service last night, I was told to update my network drivers on my Dell desktop (circa 2013). I did, but the problem I had last night still persists.

 

I have to run through the setup loop over and over and over, but I can never connect with any of the wifi signals in the house, even using the main router password. However, I can "port" wifi from my smartphone, and my computer is fine with picking that up. I have followed all the suggestions of the several customer service people I spoke with last night, and I really, really hoped my tedious updating tonight would help. Alas, no dice.

 

Can anybody help or point me in the right direction? Please? Thanks!!

Model: EX3920|AC750 WiFi Range Extenders
Message 10 of 11
DarrenM
Sr. NETGEAR Moderator

Re: WiFi extenders - Having problems with passwords

Hello Jc222

 

are any devices able to connect to the extender? or is it just the Dell that can not?

 

DarrenM

Message 11 of 11
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