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Wifi Extender Really Slow
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Wifi Extender Really Slow
My extender is really slow and is having issues. I have already checked the main router and that is not the issue. I'm having speeds, on my AC1900 with an ethernet connection, caps at ~30mb/s download and ~25mb/s upload, when both should be 150-200mb/s. Furthermore, when I join a game on multiplayer, the internet speed crashes and I lose connection to the internet. I have tried replugging the extender, going through the setup again, factory resetting, FastLane, changing coverage, changing wifi channel, and updating firmware. This extender is relatively new, less than 1 year since I bought it, and I have never had an issue with it until now. I have tried looking through forum posts but none have been conclusive.
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Re: Wifi Extender Really Slow
Hi theBanditt,
Welcome to NETGEAR Community!
Thank you for reaching out. We are sorry to hear about your issue with the extender. Did you do firmware update recently? What is the model of your extender? Have you contacted our Support team already? You may try reinstalling or downgrading the firmware of the extender through this link https://kb.netgear.com/000061572/How-do-I-manually-update-the-firmware-on-my-NETGEAR-WiFi-Extender
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
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