Wifi Extender stopped working

[bartwitteveen]

Hello,

My wifi extender (ex3700) stopped working. It shows connected but the internet is not accessible. 

Tried the factory reset but that does not seem to work. I am reading about the latest firmware but am not sure how to access and install that.

Any tips?

Thanks

[olympos1625]

Hi bartwitteveen,

Good day!

Welcome to NETGEAR Community!

First of all, we are sorry for not being able to get back to you immediately due to the backlogs. If you still have the issue, please check this link https://kb.netgear.com/000061572/How-do-I-manually-update-the-firmware-on-my-NETGEAR-WiFi-Extender

Please do not hesitate to let me know if you need further assistance. 

Regards,

Oliver

Community Team