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Wifi Extender with Netgear router using Access Control List

Hi,

I use with newly bought extender with our familly Netgear router. i love our router with the opendns parental control

I use Access Control List in the router and it works well for all devices.

I have registered the 3 MacAddresses from the extender with it and it used to work well. 

I have upgrade recently the firmware of the extender and not matter what I try the Wifi wont connect to the router unless I disable the ACL.

I used MacAddresses for a long time and I have double checked multiple time that I entered the right ones.

I am very disapointed as I need the extender on the other side of the house and I bought an Netgear one in order to ensure easy compatibility with the router.

 

Any suggestions/ideas welcome

Thanks

Model: EX3700|AC750 WiFi Range Extender Essentials Edition
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NETGEAR Moderator

Re: Wifi Extender with Netgear router using Access Control List

Hello toftof, 

 

Please refer to page 31 of the user manual. Please ensure that you are entering in the virtual MAC addresses of the devices. 

 

http://www.downloads.netgear.com/files/GDC/EX3700/EX3700_UM_EN.pdf

 

~Christian 

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NETGEAR Moderator

Re: Wifi Extender with Netgear router using Access Control List

Hello toftof, 

 

Thank you for your post. If you recently purchased the extender, we recommend contacting support to activate your 90 days of complimentary support. You may contact support using the link below:

 

https://www.netgear.com/support/default.aspx

 

~Christian 

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Re: Wifi Extender with Netgear router using Access Control List

thank you. Unfortunately I tried first, but the purchase was more than 90 days again and I dont have access to support anymore

things were working well with it up until I unplugged it 3 weeks ago and also updated the firmware

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NETGEAR Moderator

Re: Wifi Extender with Netgear router using Access Control List

Hello toftof, 

 

Please refer to page 31 of the user manual. Please ensure that you are entering in the virtual MAC addresses of the devices. 

 

http://www.downloads.netgear.com/files/GDC/EX3700/EX3700_UM_EN.pdf

 

~Christian 

View solution in original post

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Re: Wifi Extender with Netgear router using Access Control List

you got me sorted thank you very much. Read the Manual in details should have been my approach.

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NETGEAR Moderator

Re: Wifi Extender with Netgear router using Access Control List

Hello toftof, 

 

Glad to hear! Have a great week!

 

~Christian 

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